Customer booking

Online Reservations

Customers choose a service, an available time, and send a reservation directly from the website.

Online reservations in Autolog connect the public booking form with the workshop calendar. The workshop can control availability, special opening hours, blackouts, minimum booking advance, and public slot intervals for each service.

Booking calendar
Times based on service and availability
Public slots Customers can see appointments, for example, every 15, 30, or 60 minutes.
Service selection Each service can have its own duration and display interval.
Availability Slots respect the calendar, occupied times, and workshop settings.
Confirmations Reservations can connect to customer communication and SMS.

Online booking

The booking form is ready for customers directly from the workshop website.

  • Service and appointment selection from public slots
  • Contact details and vehicle information
  • Reservation confirmation for the customer and workshop

Calendar-based availability

Reservations take the workshop's real calendar capacity into account.

  • Opening hours and special opening hours
  • Blackouts for dates or times when the workshop does not accept bookings
  • Minimum booking advance to prevent last-minute appointments

Service-specific appointment intervals

Public slots can be finer or broader than the real work duration.

  • Separate public slot interval for each service
  • Slots, for example, every 15, 30, or 60 minutes
  • The real duration of the service and add-ons still blocks the calendar correctly

What reservations improve

Less manual scheduling

Customers send appointments through the form and the workshop has the reservation in the system.

Better capacity control

Blackouts, opening hours, and minimum advance protect the calendar from unsuitable appointments.

Simpler customer experience

Customers see available appointments for the selected service without waiting for a callback.

Where it helps most

Bookings from the workshop website
Busy tire-change season
Different services with different intervals
Vacations, blackouts, and special hours
Online reservations use workshop and service settings, so public appointment times stay connected to the real calendar.

How it works in practice

The workshop configures services and availability, the customer chooses a time, and Autolog creates the reservation according to calendar rules.

1

Set up services

Each service has a duration, price, and optional public slot interval.

2

Adjust availability

Opening hours, blackouts, and minimum booking advance define what customers can reserve.

3

Customer chooses a time

In the public form, the customer selects a service, date, time, and enters details.

4

Reservation is created

The appointment is saved in Autolog and the calendar is blocked by the real service duration.

Want to accept reservations directly from your website?

Try Autolog and configure online reservations around services, calendar availability, and workshop capacity.